Home > Etc > Continuously “Acquiring Network Address”

Continuously “Acquiring Network Address”

I was facing this problem intermittently – my wireless network connection would get stuck on “Acquiring Network Address” even though I hadn’t changed anything in network settings. Typically, this would happen after coming back from Standby. I use Windows XP Professional and the wireless router is D-Link DI-524. The only solution I knew would be to reboot the machine.

When even a reboot wouldn’t fix it, I would go to My Computer > Properties > Hardware > Device Manager > Network Adapters and uninstall the wireless adapter. Rebooting would install it back and the connection would work.

Today, I got stuck as none of these approaches would fix the problem. So I went out Googling and found the following solution that worked for me:

  1. Start Control Panel and select Add or Remove Programs
  2. Select Add/Remove Windows Components
  3. Select Networking Services
  4. Click Details button
  5. Uncheck Internet Gateway Device Discovery and Control Client

Save these settings and restart the system.

I have not seen the problem again since making this change.

  1. thereverend
    March 9, 2008 at 5:07 am | #1

    want to leave a comment before i reboot my machine, if it works i won’t be back, so thanks again…just used your java bypass in “Can’t set WPA-PSK on DI-524 D-Link Router?” and that works great. congrats on your layout and presentation, as well as the content!

  2. thereverend
    March 9, 2008 at 5:22 am | #2

    back for a quick visit, fix did not work for me. figure the DHCP is slow probably due to using wpa-psk, so i have manually configured the wired and wireless ethernet on the LAN. cheers.

  3. kwish
    July 2, 2008 at 9:15 pm | #3

    sorry, another naysayer here…didn’t work in my particular ‘acquiring network address’ situation—guess I’ll be calling my ISP.

    Thanks anyway!

  4. Deb
    September 30, 2008 at 2:11 pm | #4

    Having this issue on only 1 of my 3 PCs on my wireless network which makes me suspect that it’s truly a problem with just the PC itself. I’m going to try your solution when I get home and see if that works – hopefully it will and I’ll post here. If not, mine actually does correct itself if I go in and select “Repair Network Connection”, but the issue is I have to do this every time I get onto the PC which is annoying to say the least. Here’s hoping that your fix works!

  5. CChilders
    October 3, 2008 at 5:30 am | #5

    Your fix did not help me either.

    Here is my problem:

    I am having a problem that is driving me nuts.

    I am loosing my internet connection intermittently. Time Warner/ Roadrunner replaced all the cabling to my house and inside up to the dsl modem. Linksys has replaced my WRT54GS router. Dell has replaced my Intel Pro wireless lan 2100 card in my computer.

    I have a Dell laptop using Windows XP SP2.

    Here is what happens: if I download more than 1 meg, then the system looses the connection to the internet. As you know, in the task bar on the right side there is a one monitor indicator that lights up when there is internet activity. There is also an indicator for the signal strength for the wireless card.

    At http://performance.toast.net/ there is a download performance tester. When I download any of the files larger than 1 meg (even with an excellent signal on both the one monitor indicator and the signal strength) a little red “X” appears on the one monitor and then little dots radiate from the one monitor with the message “acquiring the network address”. So my computer is loosing the network address when downloading large files.

    If I download the 4 meg file once, it will usually do it okay but if I immediately download again, at the same place each time, the little red X appears and the network address is lost.

    Here is the analogy that appears to be about the way things are happening. Imagine a bucket and every time the bucket is filled once and then half again, the system looses the network address.

    At my office, using a different router and cable modem and different ISP, I do not have these problems. At home, no problem if I connect directly to the modem. And my wife’s Dell laptop does NOT have the problem at home; just my computer.

    Does anyone have any ideas? Dell is getting to the point that i may have to erase every thing and reinstall Windows due to corrupted files. That I really do not want to do if there is any other way.

    Thanks,
    Chuck

  6. Billy Boy
    October 19, 2008 at 10:06 pm | #6

    GREAT advice!!

    Worked like a champ.

    Don’t know exactly what or why, just know it worked first time.

    THANKS

  7. Mike
    December 8, 2008 at 12:33 am | #7

    Hadnt heard of the device uninstall, but i tried that and that worked.

    not really the advice you were trying to convey, but it worked!

  8. Joe
    January 31, 2009 at 7:35 pm | #8

    After several hours searching the net I came accross your solution, I know my problem was with the encryption key, because whenever I disabled the encryption on my router, the connection would establish with no problem I tried your solution and it worked like charm, I don’t know why or how but it worked. You have my gratitude. thanks

  9. Steve
    February 4, 2009 at 10:27 pm | #9

    Your solution worked for me. I didn’t even have to restart the system and it worked. I’m running a Dell D830 with XP SP2.

    Thanks!
    Steve

  10. Jo
    February 15, 2009 at 5:26 pm | #10

    did not work for me threw away computer and bought a new one that worked

  11. March 16, 2009 at 10:39 pm | #11

    Did not work for me…

  12. March 26, 2009 at 9:00 pm | #12

    Your solution worked for me, thanks a lot!

  13. rkm
    March 26, 2009 at 11:01 pm | #13

    It worked for me!!! Thanks for the help!!

  14. mrfox
    April 9, 2009 at 3:36 pm | #14

    hi, i have been having this problem for sometime. i have an acer netbook, which is giving me the problem, and two other laptops in the house which are working fine with the router. the message “acquiring network address” only shows at home, i pick up internet on my acer at libraries, coffee shops and school just fine. so i dont think there is anything wrong with my computer. i dont know enough about computers to troubleshoot this but i would assume it would have to do with the settings for that particular router in my acer. i have tried to remove it from my preferred networks and reset it up but that doesnt do anything. when i look up the ip address it shows all zeros. but my settings are to auto acquire the ip address. which must work since i can connect other places besides my house.

    i tried the first suggestion of going to add/remove programs etc. and it did nothing. i would really appreciate some ideas.

  15. mrfox
    April 9, 2009 at 3:38 pm | #15

    oh, i am running XP 2002 home edition.

  16. doquent
    April 9, 2009 at 4:30 pm | #16

    The inconsistent behavior that you describe makes it really tricky. In my experience, reinstalling the drivers has been helpful, in general, with network issues. You could look for the latest drivers for your laptop from http://www.acersupport.com/notebook/.

  17. ai
    June 4, 2009 at 5:18 pm | #17

    I have met this problem. I try to reinstalling the driver, but still on that status. until I try to activated DHCP client on Services, and it’s going connect again. but Thanks for your info.

  18. macten
    July 1, 2009 at 3:39 am | #18

    This worked for me on a Dell Inspiron B130 laptop. Thank you very much.

  19. r smith
    July 2, 2009 at 8:15 pm | #19

    after 3 days of f acquiring network address and many hours talking to my server , I decided to have a go myself. It was so simple. i disabled windows control and allowed intel proset/wireless to take over ,,, hey presto, it worked immediately… Hope this helps u guys

  20. Brooks
    July 17, 2009 at 5:28 pm | #20

    Hey – tried bunches of solutions but this one worked!!! going to do some more diagnostic stuff but at least can access the net. Thanks

  21. chris
    August 5, 2009 at 3:36 am | #21

    no dice. thanks anyway.

  22. Trigger
    September 1, 2009 at 10:12 pm | #22

    I have been toying with this same issue for weeks, followed your simple advice and I am off and running. thanks

  23. sami
    September 2, 2009 at 8:29 am | #23

    This did nothing for me ):
    i have a fujitsu lifebook t series and my computer switches forom acquiring network address and not connected, i am getting very annoyed since i just got the computer today ):

  24. chantal
    September 8, 2009 at 9:58 pm | #24

    Thank you so much! I brought a Dell Mini today in replace of my old advent which decided to stick two middle fingers up at any reboot the tech guys tried! Anyway brought the mini duer to uni being in 4 days and was horrified when the internet wouldn’t work, Ive been on the net for hours trying to fix my problem and yours did, you have my gratitude, once again thank you so much!

  25. bunny
    September 16, 2009 at 3:17 am | #25

    Nice posting… It helped me a lot…

  26. pas
    September 19, 2009 at 3:04 pm | #26

    This worked for a Dell Inspiron 9400. Thanks.

  27. K. Alton
    September 23, 2009 at 4:33 pm | #27

    Thank you so much. I was about to give up and just cry. Thank you, Thank you, Thank you. You don’t know how much you helped.

  28. Kman
    October 1, 2009 at 3:44 am | #28

    Hey, I just tried this too, and so far (last 28 minutes), it’s working! My old Toshiba laptop has been giving me the “acquiring network address” forever, and the only way to fix it was to reboot. And sometimes that didn’t even work. I have the Intel 2200BG network adaptor, which has lots of other problems. This is our backup computer…time to get a new one! By the way, we have 2 Toshiba laptops and they’ve been great.

  1. December 14, 2008 at 12:09 am | #1